1. Privacy Policy
This Privacy Policy explains how Peerless Hotels Limited (hereinafter referred to as “PHL”, “we”, “us”, “our”) may collect, use, store, disclose or otherwise process your personal data including personal data provided when using our websites and describes the rights you have with respect to your personal data.
PHL is committed to providing the highest level of protection regarding the processing of their employees’, vendors’ and clients’/customers’ personal data based on applicable data protection laws and regulations.
Personal data comprises all the details that PHL collects and processes directly or indirectly about you as an individual, for instance, information about your identity and contact details (such as name, email-ID, and contact number), including information received from third parties and information collected through the use of PHL websites, cookies or other similar tools. PHL will first and foremost comply with local law where it exists.
Processing Personal Data
PHL may process your personal data where such relevant personally identifiable information is required to be processed for legitimate PHL purposes as follows, but not limited to:
PHL processes your personal data for the performance of the contracts/agreements concluded with you, compliance with applicable legal or regulatory obligations or PHL legitimate interests to provide you with adequate and qualitative products and services and to prevent against any excessive risk. Where providing the data is optional, and you choose not to share personal data, features like personalisation that use such data will not work for you.
Access to Personal Data
Your personal data processed by PHL will only be accessible by a limited list of recipients on a need-to-know basis or where required by law.Our policy does not apply to third-party websites where our online advertisements are displayed, nor to linked third-party websites which we do not operate or control.
To the extent permitted by law, PHL may record and monitor your communications with PHL to ensure compliance with our legal and regulatory obligations and our internal policies.
Retention of Personal Information
Your personal data processed by PHL are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal data are processed in line with legal, regulatory or statutory obligations.At the expiry of such periods, your personal data will be deleted or archived to comply with legal retention obligations or in accordance with applicable statutory limitation periods.
How to access and control your personal data?
Subject to applicable law, regulations and/or industry guidelines, you may have the right to invoke a data subject right in relation to your personal data being processed by PHL.PHL may be allowed by law, in particular in case of excessive or manifestly unfounded request, to charge a fee for fulfilling your request, subject to applicable conditions.
PHL shall provide information on action taken on a request pertaining to the Data Subject Rights without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests.PHL shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay.
To invoke your data subject rights, please use the data subject right request form or send an email to data protection officer (for contact details refer to the last section of this policy).
Finally, note that you are entitled to lodge a complaint with a competent Data Protection Authority where existing, concerning PHL’s compliance with the applicable data protection laws and regulation.
Security
The security and confidentiality of your Personal Data is important to us and PHL has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to the same standards as PHL. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
Social Media
PHL operates channels, pages and accounts on some social media sites to inform, assist and engage with employees, vendors and clients/customers. PHL monitors and records comments and posts made on these channels about PHL in order to improve its products and services.
Please note that you must not communicate to PHL through such social media sites the following information:
PHL is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. PHL is only responsible for its own use of the personal data received through such sites.
Changes to this Privacy Policy
PHL may in its absolute discretion update this policy from time to time.
The use of the PHL Websites and any products and services supplied are subject to our Terms and Conditions.
Who to Contact
If you have any questions regarding this privacy policy or the protection of your personal data, you may reach out to PHL’s Team at
2. Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Jurisdiction - All disputes shall be adjudicated subject to the jurisdiction of the courts at Calcutta
